Dear Sir or Madam，
I am writing to expressair dissatisfactiondisappointmentconcern regarding acmodation。 I would prefer to move into a single room next semester， as I find the present sharing arrangement inconvenient。
I must explain that the reason for my dissatisfaction is my roommate‘s inconsiderate behavior。 For one thing， his friends are constantly visiting him; for another， he regularly holds noisy parties。
To solve this problemsurmount this difficultyimprove this situationcrack this hard nut， I hope to draw the attention of the authorities concerned。 I am sure you will aGREe that the only solution for me is to move into a room of my own。 Therefore， I would be grateful if you could find a single room for me， preferably not in the same building but as near to the college campus as possible。
Directions: You found something wrong with the telephone bill you have received fromthe local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You dont need to write the address. Dont sign your own name at the endof the letter, use Donna instead.
I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month fromyou and thought there were some errors in calculation: I had been overcharged for two overseas calls.
However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.
I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.
An early response will be appreciated.
Dear Sales Manager，
This letter is a plaint concerning the actions of one of your salespersons. On Tuesday， May 5， 20XX， around 2 P.m.I went to your store to look for a T-shirt. When I asked a salesperson， Ms, Wang for help in finding my size， she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one.She then said in a rude tone that if I couldn’t find one， it meant that the store didn’t have it， and that I needed to look somewhere else.
I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.